Phyllis Margaret Logan (born 11 January 1956) is a Scottish actress. She has had parts in the 1996 Mike Leigh film Secrets & Lies and a regular role as Lady Jane Felsham in the television series Lovejoy. Logan provided the broadcast voice of Ingsoc in the film version of Nineteen Eighty-Four and the Loch Ness Monster in the cartoon Freddie as F.R.O.7. She was in the radio series Coming Alive and Baggage. She played Inspector Frost's love interest in If Dogs Run Free, the last story in the A Touch of Frost series, and marries him. She has played Mrs Hughes, the housekeeper, in all four seasons to date of the period drama Downton Abbey (2010-).