How quickly will I receive my order?
Most products are x-stock and are despatched on the day of receipt of payment. Orders received on Saturday or Sunday will be despatched on Monday. There will be no despatch on bank holidays and orders received on bank holidays will be despatched on the next working day. For products out of stock, they will normally be despatched within 28 days of order.
These are individually hand made. If not in stock delivery will be 2 to 3 weeks.
What if I am not happy with my purchase?
All goods are supplied with a 7 day money back guarantee. If any product supplied fails to meet your expectations return it to us in saleable condition complete with packaging within 7 days and we'll refund your money in full less postage and packing costs.
THE NAME SHOP
9 TONTINE HILL
How do I cancel my order?
Orders can be cancelled at any time providing that the goods have not been despatched (or in the case of personalised items production has not commenced). To cancel an order phone 0800 069 9690 or 01952 433399 stating the order date and your name and email address and order number.